Terms and conditions

  • Locals
    The website www.agriturismoilcasanova.com (hereinafter, the site) is owned by the Azienda Agricola Merli Mario, Voc. Antico, 5 05023 Civitella del Lago – Baschi (TR) – Italy – Tax code: MRL MRA 66E02 G148V – VAT number 00712250554 – REA: TR 70700 (hereinafter, the company). This document (hereinafter, General Conditions) defines the terms and conditions for the use of the site and its online booking and purchasing services. These general conditions, together with the privacy policies adopted by the company, are considered known and fully accepted by the user who browses and uses the site. It is not possible to make any reservation without prior knowledge and acceptance of the general conditions.
    The term user is used here to refer to all people and/or companies that access the site or use its services.
  • Scope of
    These general terms and conditions apply to all visits and online bookings made via the site.
  • Intellectual property rights
    Any content present on the site, such as, by way of example, data, information, communications, editorial content, photos, videos, graphics, drawings, logos, brands and in general any material or service present therein, unless otherwise indicated, are the property of the Agricultural Company and must be considered protected pursuant to the Copyright and Industrial Property Law. It is therefore expressly prohibited to reproduce, copy and/or use the trademark, logo, contents or any other object of this site unless expressly authorized in writing by the owner company. The images on this site are provided for viewing purposes only and cannot be saved or downloaded in any format.
  • How to book
    Through the site, users can make availability and booking requests with reference to the structure which the company owns. The booking will be considered concluded only when the User receives an email from the manager of the “Company” accommodation facility, in which the payment methods will also be communicated. Failure to provide the requested data will make it impossible to make the reservation. The User is responsible for the truthfulness and correctness of the information reported.
  • Payment and payment methods
    Payment of the fee relating to the booking, VAT included, will be made by the User after receiving the email from the Company containing all the details of the confirmed booking, the conditions of sale, the cancellation terms, penalties and all the references necessary for the subsequent management of the same including the information to make the payment. Payment can be made via PayPal Pro Forma invoice or Stripe invoice which allows payment by credit card or PayPal account. Until the moment of the transaction, the purchase of the requested services will not be considered concluded. The Company declines all responsibility for any abusive or improper use of the User’s credit card and for any prejudicial consequence that may arise from transactions carried out by credit card, which are not within its control. The Company declines all responsibility in the event that, during the booking, the User should encounter bugs and/or technical errors. In this case the reservation will not be taken into consideration
  • Modification and cancellation of reservation
    The modification or cancellation of the reservation takes place by sending an email to info@agriturismoilcasanova.com.
    The cancellation policy is contained in the booking proposal and in the confirmation email.
  • Exclusion of the right of withdrawal
    Pursuant to art. 55, paragraph 1, letter. b) of legislative decree 6 September 2005, n. 206 (Consumer Code), the right of withdrawal provided for consumer protection in the case of contracts and contractual proposals at a distance or negotiated away from commercial premises (articles 64 et seq.) does not apply to contracts relating to housing when all Upon conclusion of the contract, the professional undertakes to provide these services on a specific date or in a pre-established period. Therefore, the User, without prejudice to the provisions regarding the cancellation of the booking referred to in paragraph 6, does not have the right of withdrawal.
  • Force majeure reasons
    The Company and the User shall not be liable to each other for any loss, damage, or delay caused by strikes, industrial action, lockouts, acts of God, fire, adjustments or provisions of law, government orders or regulations, insurrection, state of war, or similar acts. , natural elements, force majeure, embargo or any other cause beyond its reasonable control.